In 1997 Carlson Travel Network in the United States and Wagonlit Travel in Europe merge to form the Carlson Wagonlit Travel network for business travel and becomes the first truly global travel services company with international management.
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management. CWT is dedicated to helping companies of all sizes, as well as government institutions and non-governmental organizations, optimize their travel programs and provide best-in-class service and assistance to travelers.
By leveraging the talents and know-how of its people around the world and providing leading-edge technology and innovative solutions, CWT enables clients across the globe to drive savings while delivering service and enhancing security and sustainability.
CWT also plays a major role in meetings and events management, providing strategic know-how and a host of services and technology solutions that help companies make the most of their investment.
CWT. Facts & Figures 2010
- A global leader present in 151 countries and territories
- Nearly 19,000 employees worldwide
- A diverse client portfolio of large corporations, small and mid-sized companies, government institutions and non-governmental organizations. Clients include one-third of the Fortune Global 100 companies
- More than 57 million on- and offline transactions
- US$24,3 billion (1) in sales generated by wholly owned operations and joint ventures
- Customer satisfaction is a driving force at CWT
92% travel manager overall satisfaction rate
96% client retention rate
(1) Actual sales volume at current exchange rates; includes air, hotel and ground transportationSearch
- Carlson Wagonlit Travel (CWT) has two shareholders: Carlson, a global hotel, restaurant and travel company, holds 55 percent of the company's shares and One Equity Partners (OEP), a private equity affiliate of JPMorgan Chase & Co., the remaining 45 percent.
For more information, please visit www.carlsonwagonlit.com